Forum Discussion

Dokueki74's avatar
8 years ago
Solved

Can log in to Website but not SWTOR Launcher

I got a new computer, so I logged in to the website and re-downloaded and installed the launcher. I had no issues logging in to the website except for the one time code. I tried to log in to the laun...
  • Belgorad's avatar
    8 years ago

    @Dokueki74

    The message you received means your account has either been suspended or banned.  Depending on what the specific issue is I would first call Customer Service as per the number's here to see if they can remove the ban.

    If they cannot, then you will need to email SWTORAccountDisputes@bioware.com with your swtor display name, email and the message you received and if Customer Service provided any further details over the phone.

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