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pvwzxgb383c1's avatar
pvwzxgb383c1
Seasoned Newcomer
5 months ago

wont work Security Key

Hello , Im want to return play Swtor but i lost my security key and old phone etc ... 

Im try'd everything , didnt try to call cause I'm from Brazil , so , how to fix my problem , any sugestions , pls and Thanks  

5 Replies

  • leave the key blank and you should see the screen below after trying to login, if you get login failed either the password is wrong or the account has a ban on it , note this cant be done in the launcher has to be a web browser

    As to a phone number most call the UK line when open , check your mobile plan most have free calls to the UK etc these days
    Numbers are listed at this link

  • pvwzxgb383c1's avatar
    pvwzxgb383c1
    Seasoned Newcomer
    5 months ago

    Cant even change my password , it requires a SK , dont make sense , the game dont have any suport at all

  • proxos666's avatar
    proxos666
    Hero+
    5 months ago

    The image you posted suggests you haven't entered a correct displayname and password as that is the main login screen not the prompt for a security key, to get to the security key prompt you need to have a valid password , if not it will become login failed

    2 issues on the account cant be resolved unless you call support

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