Can Not Make A New Account
I understand this issue is known, but after looking through posts and such, there is no fix and it may not receive a fix for some time.. It's been known for a over a week. I am not new to SWTOR. I ...
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The account creation issue is server side , whilst they thought they solved it on Friday that is not the case.
To get access to your previous account you will need to call CS , If you have skype you can call for free using the contact shown in this link.
Other numbers are at this link and recommend the UK one if you dont have skype.
- UK: +44 203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
I do recommend using VOIP if you have it though , mynetfone for example is AUD 0.019 cents per minute to the UK which is AUD $1.14 per hour
Call line in the UK is closed.
Yes at the moment it is closed (Phone support available from 15.00 GMT - 3.00 GMT)
So for me in Sydney that 1am - 1pm
I am on Brisbane time. Is there nothing I can do in the mean time? There is no work around for any of these issues? I find it hard to believe there is no way to access my account. Or at least create a new one?
I have flagged the creation issue back to Bioware to say it isn't fixed after they thought they had (link), they will let me know when they have more info on this.
In regards to the old account, the email address is the crux of security for the account, if the swtor account was tied to the origin account you use then updating that email would of updated the swtor account, but I presume they arent linked as I would guess you already updated the origin account email.
Due to account privacy they can only action changes like the email address over the phone.
The one time password you mentioned is a one time use email not just get one time, once you get access back to the account if you put a security key on the account it stops the need for the emails.
Hope this helps
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