Forum Discussion

Newcomer

9 months ago

Can't access old account

Hi. I used to play this game SWTOR and I don't remember my account name. I think I know the email adress to that account but it was deleted. I could provide the email address and answer the security questions if needed to prove its me. Could you help me out? I would love to play on my old account.

Thanks

1 Reply

proxos666
Hero+
9 months ago
If you call swtor support when the lines are open, if you verify as the account owner, they can update the deleted email address on the account and the linked ea account if needed

Note this can only be done once per account, if it reoccurs again then the account access is lost and new account is the only option