Can't add a new credit card to my account!!!
Hi I wanted to resubscribe to SWTOR but my old Visa has expired And for some reason, i am not able to add a new credit card as a payment method to my account? The only option your site gives me is...
Forum Discussion
in fact i seem to not be able to add even a new payment method to my EA account!!
What country are you located in? What country is your account set to? You can check for a list of what countries are supported for what payment method here
You may need to change it to a different country to select a different payment method. If your country doesn't have any other option then PayPal, the only work around is to purchase a 60 day time card from like amazon or something and use the code they email to subscribe.
Russia Visa, Mastercard, American Express Hello. I have the same problem. And as you can see i can pay by credit card, but i can't add it. I even have no choice. What should i do now?
Try changing your country for your account to like United States, save it and then change it back to Russia to see if it will allow your to choose a different payment method. If not then there may be something going on. I would call customer service and see, if it's account related phone is the only support available for it. Try calling them and see what they say. Contact info is below:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
If you are calling from a different country above or how to use skype to call for free, see the below link for contact numbers for other countries and more information on using Skype to make calls:
