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T1-wolfy's avatar
8 months ago
Solved

Can't log in to my SWTOR Account

So, I've reinstalled the game and tried to log in. I've got my display name and my password, im on the steam account ive always played on and when i try to log in it says 


"We can't log you in. Please double-check you're using the Steam account you usually play on and try again"

It is the only steam account ive played SWTOR on. ive not changed accounts at any point and it wont let me log in. 

Any ideas on how to sort it?

  • Hey there @T1-wolfy 


    Sorry to hear you've run into this, if you're certain you don't have another Steam account linked to your SWTOR account there may be a different issue at play.

    Sadly as this is an account issue we can't help directly with it here on the forum for a number of reasons including account security and so for that you need to get in touch with SWTOR support direclty and they'll be able to look into this for you.

    Get in touch with SWTOR support, they should be able to look into this with you and figure out what needs to be done to get you back up and running and into the game.

    Let us know how it goes and if theres anything else we can help you with.

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey there @T1-wolfy 


    Sorry to hear you've run into this, if you're certain you don't have another Steam account linked to your SWTOR account there may be a different issue at play.

    Sadly as this is an account issue we can't help directly with it here on the forum for a number of reasons including account security and so for that you need to get in touch with SWTOR support direclty and they'll be able to look into this for you.

    Get in touch with SWTOR support, they should be able to look into this with you and figure out what needs to be done to get you back up and running and into the game.

    Let us know how it goes and if theres anything else we can help you with.

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