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middinatr's avatar
7 years ago

Can't log in

When I try to log in I enter my name and pw and it goes to the next screen which says initializing and it tries to initialize but then I get a failure message saying "This application has encountered an unspecified error.  Please try this patch again"  I've tried several times and gotten the same thing.

1 Reply

  • @middinatr 

    There is this guide for unspecified error in the troubleshooting guides and info section, can see if that helps

    usually first thing to try is reboot the computer if not done so yet

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