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PersonaMaker123's avatar
2 months ago

Can't log into the game

I have an account that is linked to a security key. I want to remove the key, but I no longer have access to the old email address I used to create the account. I would like to change the email to my new one so I can remove the security key and play the game again. How can I do this, and who should I speak with to resolve this issue?

1 Reply

  • You will need to call swtor support when the lines are open, note the email can only ever be updated once per account lifetime by support in these situations

    Numbers and hours are at this guide

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