Forum Discussion
33 Replies
I have same problem. Since 17 (so 2 days for now), there are no emails with one-time password. What is going on? I am a subscriber btw
And why no more RESEND mail option?
And only phone help, no help ticket from outside of the game?And no, I do not getting this mails into SPAM.
- ApprovedAnonymous9 years ago
same problem here dont getting one time password ;/
I'm also in need of the one-time password option - why is that gone? I'm subscribing and i can't enter the game ?!
- ApprovedAnonymous9 years ago
Same here... Been a sub for a year before, and i cannot get a single mail from either the SWTOR launcher or the Site... I cannot even DL the game to my new computer... I especially like the "If you continue to have an issue with receiving One Time Passwords, you may consider enabling a mobile security key on your account." part, as i DO have a mobile security key, and it does not help a bit...
And EA still doesn't care. I bet they even do not read this forum. All we can do is wait for a miracle to happen. Or we must call EA help. Call, cause writing help ticket like in any f*****g is an impossible option for them. "NOTE: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider." and "NOTE: Your provider may charge you for making an international phone call. Charges may be based on the country from which you place the call." I live in Poland, so I bet it will cost me hell of the money. Like not receiving mails was our fault... I think I will un-sub soon after getting access to account
- proxos6669 years agoHero+
I have flagged this thread for passing back to bioware look at OTP server side
as to calling best is Skype from Australia costs me about $ 1.50 per hour to call, is 2.5 cents per minute
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
Thank you. First I was thinking this is only my issue, but clearly its not.
Still no e-mails... Dear EA and Bioware, you are robbing me of my subscription days!
- ApprovedAnonymous9 years ago
I get the one time password ( with gmail) only problem is it takes an hour to arrive and at that point its expired, so at this point i cant even download the game, not good.
WTF is going on on their side!? THIS IS *!