Can't Renew Suscription EA issue
Hello I'm having this issue : "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/...
Forum Discussion
To fix the account You need to reset the password on the linked EA account nicolas19121980 (not the account your on now) that account uses a gmail email, it is "not" your swtor email
use the following link (insert the right gmail email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello
Thanks for the quick reply.
It didn't work and I think why. Last month I have made a fussion of my two EA Accounts. The Nicolas19121980 doesn't exist any more.
I think I'm going to need to call to the support telephone to resolve it. Or if you give another solution.
Thanks
the account exists it isnt merged with any other account - will send you you a dm (top right of this page)
Just be aware if you delete the ea account nicolas19121980 it will permanently break the linked swtor account and that swtor account will never be able to purchase or add any gametime
sent you another DM
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