Forum Discussion

2 years ago

Solved

Can't resub, wrong currency

Hi. I can't resub from my card with an error "An error has occurred while trying to process your request. Please, try again later. {0}". The service is trying to make a transaction from my cards with RUB instead of USD or EUR but it won't work 'cause I'm from Ukraine. How can I solve this?

proxos666
2 years ago
@DieForMePls

support see no account issue with that account

they suggest it maybe easiest and best if you link that account to steam and purchase the subscription via steam

see https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-on-steam/

6 Replies

proxos666
Hero+
2 years ago
@DieForMePls

swtor account displayname ? can check with swtor support on tuesday , that error may not be related to currency
DieForMePls
2 years ago
Jeffsher. Thank you.
proxos666
Hero+
2 years ago
@DieForMePls

will have a response back from swtor support in about 20 hrs when they are online for the day
DieForMePls
2 years ago
But I still can buy cartel coins with EUR btw.
proxos666
Hero+
2 years ago
@DieForMePls

support see no account issue with that account

they suggest it maybe easiest and best if you link that account to steam and purchase the subscription via steam

see https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-on-steam/
DieForMePls
2 years ago
I've already bought a subscription via steam and had no problem with that. Thank's for help.