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bongladeshh's avatar
bongladeshh
Rising Newcomer
3 months ago
Solved

Can't sign in

Trying to sign in SWTOR, but I can't because I am not receiving the email for the OTP. It's asking to do this due to logging in a new IP address. Kinda wild we still need OTP even if we have 2FA enabled.

  • Hi there, I'm sorry to hear you're not getting verification emails. I noticed you posted this a while ago and didn't get any replies. 

    In case you're still having trouble with this, try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account. 

    If you’re logged in to a different EA Account, your codes might go to the wrong email.

    If you’re still not getting your codes, look for a past email from [email protected] and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hi there, I'm sorry to hear you're not getting verification emails. I noticed you posted this a while ago and didn't get any replies. 

    In case you're still having trouble with this, try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account. 

    If you’re logged in to a different EA Account, your codes might go to the wrong email.

    If you’re still not getting your codes, look for a past email from [email protected] and allow images to be displayed. Then, resend the code.If you can’t access or remember the email address you used to make your EA Account, try these account recovery steps.

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