Forum Discussion
swtor account displayname ? need this to check the account for issues
- 2 years ago
Hello I'm having the same problem. I also bought a subscription through steam but that didn't work. I think for the "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved." is because the swtor EA account is linked to an email that is unusable.
My username is Rockymaivia
- proxos6662 years agoHero+
account is flagged to be checked for issues, response will be in about 3 -4 hrs when support are online for the day
for the steam purchase you need to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
- 2 years ago
Hey thanks for the response. Should I expect to get a response through email or here?
- 2 years ago
So anything new?
Display Name in case: Samueldada
- proxos6662 years agoHero+
is still flagged , response will be in about 3 hrs when support are online for the day
- proxos6662 years agoHero+
To fix the account You can try to reset the password on the linked EA account "s6ixty9ine" that account uses a different email (gmail) to what is used on your swtor account
use this link (insert the gmail email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 2 years ago@proxos666 having the same issues here... login account "Dactarius"
- proxos6662 years agoHero+
To fix the account You can try to reset the password on the linked EA account "4ojctsnxk" that account ueses the same gmail as used on the swtor account
use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 2 years ago@proxos666 Thank you so much for your help!!
- 2 years ago
Hi im having the same problem My Tag is JobaVett.
- proxos6662 years agoHero+
support said you appear to be good now, so that is great to hear