Forum Discussion
support have your screens for the steam purchase but cant add the gametime due to an account issue
to fix that account issue you need to call swtor support when the lines are open, should be a quick fix though
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
swtor support should of emailed you with the same info too
i have same error, my topic here https://answers.ea.com/t5/Bug-Reports/Problem-subscription/m-p/13039864#M402
- proxos6662 years agoHero+
You need to call swtor support when the lines are open to fix the account issue on that account, should be a quick fix
phone numbers etc are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Note: given this is a f2p account , a new swtor account is always an option if you prefer not to call - 2 years ago
ok, but i can get other f2p account. Subscription dont work
and i cant call (international call and i cant speak english on phone)
- proxos6662 years agoHero+
new account wont have the account issue the current account has, so you should be able to subscribe ok
- 2 years ago
I don't want another account. I already have a pg on this, it's connected to steam and I've had it since 2014
- proxos6662 years agoHero+
then you need to call swtor support , sorry cant assist further here on the forum
edit: someone can talk on your behalf if they can communicate better
- 2 years ago
I'm the one who speaks best English in my family (actually the only one). And I'm sorry but I can't make an international call, it's too expensive. It's absurd that neither here nor the support is able to help you... you're really terrible... you're less and less willing to subscribe/buy ea products in the future
- proxos6662 years agoHero+
you can email support@swtor.com and discuss this with them directly, however they will ask you to call
making a new account is your remaining option
- 2 years ago
i can speak italian with phone support? or not?
- proxos6662 years agoHero+
- 2 years ago
then it's useless