Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
Kariozan is my swtor acc username
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
- @proxos666 Thanks for the help!
I am having the same issue and hope to have it resolved
Username: Polyvalence
You need to reset the password on the linked EA account that account has No persona set (not b7ya8nbx7r7k your posting with now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I also was trying to subscribe but got an error I have reset my password and added a security key. The user name for the account in question is JasonRahl
Im having issues trying to resub my username is PrinceNara
To fix the account You need to reset the password on the linked EA account that account has the persona naraprince (not CrowEmperor your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I also cant subscribe or make any purchases? how do I fix?
Username: Chappox
I have problem inability to purchase a subscription for last year, nothing helps. Can you see what the problem is? Username: alexsanyestar
To fix the account You need to reset the password on the linked EA account sanyestar (not InF1rsity) that account uses gmail but not same as swtor
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
im having a problem subscribing, can you help me out? Username: Sackue
Having the same issue. Account name is PutressENJIN. Would rather not install the game through Steam and subscribe that way.
Thank you in advance.
@proxos666Hey I know the post is 2 years old but I have the same issue. I dont know if u could help me with this but i would be really thankful.Tried subscribing via steam, but it doesn’t work. It’s definitely linked. I also cant by anything on the SWTOR webside too. Tried resetting EA account, but it didn’t work. DanioSkyer is my swtor account. Terrallis is my EA account. Also i even dont know if my both accounts are linked (dont know where to look at). I hope I'm not bothering you with this. Unfortunately, I'm nobody who else turns to forums, but unfortunately I don't know what else to do at the moment.
email uncropped screenshots using the email address used on your swtor account per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
have flagged to check the account for issues with swtor support , response will be in about 8 hrs when support are online for the day
To fix the account You can try to reset the password on the linked EA account talinterrallis that account uses a Web.de email address not a gmail email
use the following link (insert the Web.de email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Support have an email from you
