4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
@proxos666 I have problem with subscription first of all i subscribed on steam and don't get my subscription then when i want to buy subscription on swtor.com i have communicat There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. My Swtor username = Layrooo and orgin username = Layrooo
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will have a response back about the account issue in about 10 hrs
hi i have the same problem..user name ervandeleo...plz help....i did reset my swtor password,but still cant subscribe...
Support have your steam email , however they cant add the gametime due to an account issue
Give swtor support a call when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
i dont want my steam subs...because i cant call them...too expensive for me to call them from indonesia...so i want to purchase from the website...is there another way to fix that?
Support have your steam email however they cant add the gametime until the below is done
To fix the account You need to reset the password on the linked EA account that account uses a icloud email address
use the following link (insert the icloud email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Let me know when done and i can check again for the steam purchase
Sorry for the late reply, was out of the country but I believe I have done it