Can't Subscribe to SWTOR

@NelB3at 

You need to reset the password on the linked EA account that account has the persona neltharin (not NelB3at your posting on now) that EA account uses a yahoo email (email is different to swtor) 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@WyldNFS 

You need to reset the password on the linked EA account that account has the persona globalcurves (not WyldNFS your posting on now) that EA account uses a yahoo email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Hi, I am having the same issue as OP. I have reset my password through the Star Wars the Old Republic, but not through my main EA as I do not know if they are linked. I also tried clearing my cache and launching in incognito, but that did not work. I launch the game through steam, so I don't know if that causes any issue. My SWTOR username is Issackjr. 

@vd888 

You will need to call swtor support when the lines are open , they can resolve the account for you

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Hello, I have a problem with subscribing. How to solve this error message? 

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.

 My user name is ChipzzzZ

@xMcGlocks 

Support can see you are subscribed now so all good i gather ?

@proxos666 I have problem with subscription first of all i subscribed on steam and don't get my subscription then when i want to buy subscription on swtor.com i have communicat There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance. My Swtor username = Layrooo and orgin username = Layrooo

@Layrooo 

be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

will have a response back about the account issue in about 10 hrs

I am having the same issue and hope to have it resolved

Username: Polyvalence