4 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
RavenPL
should have something back in about 2 1/2 hrs when support are online for the day
I'm having the same problem! Can you check mine? I've reset my password and tried purchasing in an incognito window but the error persists.
I'm currently re-installing swtor on Steam to see if there is an issue with the link between steam and my account? I don't even remember adding swtor to my steam library...
There was an issue a few months ago where my account got hacked and I was temporarily locked out of online play on another EA game however that was resolved...
Can you check my profile and confirm please? Username is ChodyScannell
You need to reset the password on the linked EA account that account has the persona radek715 (not RadzioElotyp that your posting on now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
It appears your EA account fermitthekrog28 is presently banned (something to do with FIFA)
you will need to open a ticket at help.ea.com for a banned origin account, once that is resolved purchasing on swtor will work again too
try this link https://help.ea.com/au/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account
Login and post here as radek715 that is the EA account it uses a googlemail.com not gmail.com address