can't subscribe

@AjronX 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

It appears that I have the same issue.

It's as if my EA and swtor accounts are not linked. I've tried changing the EA account password which had no effect on my swtor password or vice versa.

Could you take a look at it please?

swtor display name: clockroach

@Clockro4ch 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

Hi, I am unfortunately having the same issue when attempting to subscribe on the SWTOR website too.

My SWTOR User/display name is Davidmckeon.

I have tried clearing my browser caches etc., opening the websites in cognito mode and within a different browser but have had no luck.

Could you help me try and resolve this too?

Cheers!

Forgot to mention but I have also changed the passwords for both my SWTOR and EA account and ensured they have the same email address.

@davidmckeon22 

You will need to call swtor support when the lines open, they can assist resolving the account issue you have

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@DaTir 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

Hey, man same * as everyone here... Tried to unlink ad link account but still get this "

@Toybie66 

be sure to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

Hello, 

same problem here:

,,There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance."

Tried to reset password , used different web browse and nothing.

Game username: ddrakken

I'll be glad for some help here too 😉

Hi, once again!

Sent it few minutes ago, thanks for your fast responce!

@Toybie66 

Support cant see an email from you was that sent from the email on the swtor account ?

You also need to reset the password on the linked EA account that account has the persona vontoybie  (not Toybie66 your posting on now) that EA account uses a mail email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

let me know if you resend an email from the swtor email will check it arrives ok

@CenzuorX 

The issue you have with the linked ea account is fixable but you do need to call swtor support when the lines open to get it fixed.

sorry cant help more with this on a public forum

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message