I can't login after removing a security key

After I logged in successfully and removed my security key, to add a new one, my account started showing a captcha error mistake and now it is locked due to captcha errors. The captcha never displays, so I cannot fill it in, and now I receive a ‘too many login attempts’ message. Can someone help?

I have tried all of these suggested by chatgpt and did not work:

1. Disable ad-blockers and privacy extensions

Captcha on swtor.com relies on third-party scripts.

• Temporarily disable:
  • AdBlock / uBlock
  • Brave Shields
  • Privacy Badger
  • Ghostery
• Reload the page and try again.

If it works, whitelist swtor.com permanently.

2. Try a different browser (important)

Many users report the captcha fails on certain Chromium setups.

Best options:

• Firefox (recommended)
• Microsoft Edge (if you were using Chrome)
• Chrome (if you were using Edge)

Open a fresh browser, do not reuse an existing session.

3. Use Incognito / Private mode

This bypasses cached scripts and cookies.

• Open a private window
• Go directly to: https://www.swtor.com
• Log in from there

4. Clear site data for swtor.com

If you want to keep your main browser:

• Clear cookies + cache for swtor.com only
• Reload the page
• Try again

Network-related causes

5. Disable VPN or proxy

SWTOR captcha frequently fails behind:

• VPNs
• Corporate networks
• Some ISP DNS filters

Temporarily disable VPN and retry.

6. Change DNS (optional but effective)

If the captcha script is blocked at DNS level:

Set DNS to:

• Google DNS: 8.8.8.8 / 8.8.4.4
  or
• Cloudflare DNS: 1.1.1.1 / 1.0.0.1

Restart the browser afterward.

If nothing works

7. Log in through the Account Management subpage

Some users bypass the broken captcha by entering from a deeper URL:

• https://account.swtor.com

Thanks everyone.