5 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
Your account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hey, man same * as everyone here... Tried to unlink ad link account but still get this "
be sure to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Hello,
same problem here:
,,There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance."
Tried to reset password , used different web browse and nothing.
Game username: ddrakken
I'll be glad for some help here too 😉
Hi, once again!
Sent it few minutes ago, thanks for your fast responce!
Support cant see an email from you was that sent from the email on the swtor account ?
You also need to reset the password on the linked EA account that account has the persona vontoybie (not Toybie66 your posting on now) that EA account uses a mail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
let me know if you resend an email from the swtor email will check it arrives ok
The issue you have with the linked ea account is fixable but you do need to call swtor support when the lines open to get it fixed.
sorry cant help more with this on a public forum