4 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
have flagged with support for monday
if you know the linked EA account to that swtor account try a password reset initially , can be the swtor email but it doesnt need to be anymore , it can be a previous email used on the swtor account too.
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Same issue.
SWTOR User Name: AerynStarlight
You need to reset the password on the linked EA account that account has the persona abc1lanehognah (not LunaSolamyria your posting on now) that EA account uses a gmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Password was reset; no dice.
Their CS Phone number immediately goes to an automated message saying that support isn't available.