can't subscribe

@LunaSolamyria 

I will check on what the phone support told you is correct , information i get are from their team leaders 

ea account needs password reset.
EA account got a Gmail address
Persona: abc1lanehognah

@LunaSolamyria 

Support said the ea account is active now , so if still seeing the error use incognito or delete the web browser cache and cookies

I'm having the same problem, the game refuses to let me waste money on it. I have attempted to reset the password on my EA account but that didn't do anything, the accounts have different names but share the gmail adress

@Hoboffs 

sharing emails doesnt make a linkage , what is the swtor username ?

Ahhh okay that would explain it. The swtor display name is "meatballzz"

Thanks for the help

@Hoboffs 

you will need to call swtor support when the lines are open , they can assist you fixing an account issue to get you going

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@proxos666 

tried to buy subscription

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.

SW TOR account name - YamiSk

@YamiSoran 

support said you will need to call them to resolve the account issue for that account 

https://answers.ea.com/t5/General-Discussion-Technical/Troubleshooting-guides-amp-Useful-threads/td-p/10162351/jump-to/first-unread-message

@Gregor977TM 

be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

@proxos666  Im send to email SWTOR Support, but one moment
how long will it take to wait for a response from support and there is nothing if one mail from origin and steam and the other from SWTOR account?

@Gregor977TM 

You need to reset the password on the linked EA account that account has the persona gregor977 (not Gregor977TM your posting on now) that EA account uses a Mail email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Support cannot see an email from the email address on the swtor account , try resending firstup , however it will be tomorrow before i can check if it arrived (1am here) 

call swtor support if an option you can ask to upload the screenshots to a ticket whilst on the phone https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Here I send the reset to the mail, I confirm the captcha, but what happens is knocking out the html code on the site

@Gregor977TM 

try a different web browser

@Gregor977TM 

yes call swtor support the lines should be open at present , they can update the email on both the swtor and linked ea accounts

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@Gregor977TM 

just googled how to call from belarus 

801 44 208 1969 890  should get you to the UK line

edit : hope that helps me is off to sleep now

@Gregor977TM 

try opening a ticket at help.ea.com to get the ea account gregor977 (not Gregor977TM your posting on now) updated to an email you can reset the password on , select origin as the game,

once you get that sorted via help.ea.com let me know 

@Gregor977TM 

log into that account and create a ticket at help.ea.com (origin account) to change the email to one that can receive the email

edit - you cant alter account linkage it is permanent