5 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
You need to reset the password on the linked EA account that account has the persona kanamotoykt (not kanamoto2 your posting on now) that EA account uses a Mail.ru email
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
I also seem to be having this issue. I have followed the steps in resetting my password and it did not help.
The username is the one tied to this account but I dont want to say because I created it many years ago and it has my name in it.
I also purchased the bundle for the new expansion from Steam but I also have not received that.
if the account is disabled , support will ask you to call
Thank you. I sent the email. I don't think my account is disabled as I am able to get in the game and play it as preferred. Thanks for the swift reply. I hope EA can help me out.
there is a swtor account linked.Account is ok, but no mail received and no steam id linked to that swtor account
maybe best to call to provide the correct swtor account you have linked to steam, or you can chance including the username in an email and wait for a response
Wow you have been dealing with these questions for so long!
Just came back to the game same issue SWTOR account says I cant sub because somthing on my EA account? - Founder preferred account currently logged in no problem
User = Ozta
Thanks in advance!
You need to reset the password on the linked EA account that account has the persona eb999 (not PTstyles55 your posting on now) that EA account uses a Comcast email
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared