can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
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swtor username ? can flag with swtor support for monday for you
I have the same issue..
I can't subscribe via swtor.com, I've tried all the tips and tricks from both reddit and this website (changing password, using a different browser etc.) and none of it helps.. The "support" page just direct me to a number I can call - but I'm not about to call a company in order to help them help me give them money. It's insane! It should not in the 21st century be difficult to throw money at people.
My account name on swtor.com is Romaltya..
I learned that its EA and not a "bug" type of problem. They are deactivating your account after some amount of inactivity (year?) and that they have to make it active again by call support. I am totally not going to go through that every 1-2 years for a game that is climbing to 50th MMO ranking. Time to finally quit and play something from top10.
Support said the swtor account is fine on their side , for them it looks like a payment issue with bank decline
try removing and re-adding the payment method or try a different payment method initially
Sorry it still says error - and my banking works fine on every single website I buy stuff from, except EAs.. I have no doubt where the problem lies.. I don't get why EA makes it difficult to give them money - but if it's not fixed it's not fixed.
you can try calling swtor support when the lines are open , however a team captain did say your account has no issues and it appears as bank decline on their system
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-messageif you cant try a different payment method , maybe try linking swtor to steam , see https://help.ea.com/en-au/help/star-wars/star-wars-the-old-republic/swtor-on-steam and purchase via steam or buy a game code if its an option for you
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