can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
Forum Discussion
I have the same issue..
I can't subscribe via swtor.com, I've tried all the tips and tricks from both reddit and this website (changing password, using a different browser etc.) and none of it helps.. The "support" page just direct me to a number I can call - but I'm not about to call a company in order to help them help me give them money. It's insane! It should not in the 21st century be difficult to throw money at people.
My account name on swtor.com is Romaltya..
Support said the swtor account is fine on their side , for them it looks like a payment issue with bank decline
try removing and re-adding the payment method or try a different payment method initially
Sorry it still says error - and my banking works fine on every single website I buy stuff from, except EAs.. I have no doubt where the problem lies.. I don't get why EA makes it difficult to give them money - but if it's not fixed it's not fixed.
you can try calling swtor support when the lines are open , however a team captain did say your account has no issues and it appears as bank decline on their system
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-messageif you cant try a different payment method , maybe try linking swtor to steam , see https://help.ea.com/en-au/help/star-wars/star-wars-the-old-republic/swtor-on-steam and purchase via steam or buy a game code if its an option for you
I'm not going to "call support" if "support" want to talk to me - they can call me. However I called my bank - and they have no idea what the issue is and since I don't have the issue anywhere else - I'm just going to spend my money elsewhere. I does annoy the crap out of me however since I've played SWTOR since beta and I don't really feel that it's being appreciated.
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