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CrypticCryptid's avatar
CrypticCryptid
Seasoned Newcomer
1 month ago

Redeemed Subscription code Not applying Subscriber Status

Been trying to get my account subscribed and I get an error code 51003 when I tried purchasing a month through the swtor site.

Looked on amazon for any game time codes and found a 3 month one. I redeemed it on the swtor site after I logged in, and it showed that it was a genuine code, but I was wondering how long it should take for it to apply the game time to my account?

4 Replies

  • Email the code and the proof of purchase of that code to mailto:support@swtor.com include the swtor account displayname

    If an account is disabled then no game time can be added that account from any source

  • CrypticCryptid's avatar
    CrypticCryptid
    Seasoned Newcomer
    1 month ago

    Account isn't disabled still haven't received gametime and can't subscribe

  • proxos666's avatar
    proxos666
    Hero+
    1 month ago

    code error 51003 suggest an issue with the ea account , my understanding is you need to wait for the studio to fix the account at present

  • CrypticCryptid's avatar
    CrypticCryptid
    Seasoned Newcomer
    1 month ago

    Still do not have the game time redeemed. No word from support team on ongoing progress/any issues other than mentioning EA account issue, though didn't explain what is wrong with the account... Only that there's an issue. I'm not sure what I can do or what the best course is.

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