can't subscribe

@Gregor977TM 

I do not work for swtor or EA support just to be clear.

now there are 2 issues 

1. you purchased a subscription on steam , steam is a 3rd party vendor so swtor need proof of purchase of the subscription, which they allow by email to support@swtor.com

now even if swtor support had this proof of purchase they still could not add game time to that swtor account until that linked EA account is sorted.

2. EA account gregor977 is disabled for all purchasing on any linked ea accounts including swtor.

my thoughts are 

1. open a ticket at help.ea.com for the origin account gregor977 that uses a mail email , and seek to change the email on that EA account to one that can receive reset password emails

once that is fixed we can look at 2.

2 is to ensure swtor support have proof of the steam purchase to enable them to add the gametime.

@Gregor977TM 

i will check if the ea account is ok now and look at how to resolve the steam purchase 

should have a response back in a few hours

@Gregor977TM 

EA account is ok now , they have your email , and gametime is getting added to the account

Hi can you help me too, I have exactly the same problem. There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support. SWTOR username=DmitriyTolmach

@ttolmach 

account looks ok but apparently there is payment issue . No error message when on the website . So would advise to contact payment method issuer , make sure details are ok, etc

also use incognito mode on chrome  and maybe try a different payment method