Solved
cant subscribe
...
solved
Forum Discussion
It took over a week to finally be allowed to find a subscribe; I was not allowed to enter a code during the week, I kept trying both options till one was accepted. I am not using incognito modes, cache is cleared...even tried another browser.
I would prefer to go through the website, rather than buy a card on Amazon and hope the site will finally give me a chance to use the code.
I am a Beta player who bought the Collection Edition...so I find this problem really odd.
I will do what I can on my end, but I would like to see this come to a positive conclusion.
Thanks for the help so far!
can you try using incognito mode on chrome , it should resolve what your seeing for now
Hi, I am having trouble with my account not being able to enter codes or subscribe or anything. The acc is masterriddler and I believe it is because somebody had hacked my acc without my knowledge while I wasn't playing one time. I came back and support had helped me then.
The linked EA account is banned , it has the persona masterriddler22 and uses a yahoo email
you are best to raise a ticket at help.ea.com , try using https://help.ea.com/au/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account
once that is sorted , swtor purchasing on that account will be fixed
otherwise call swtor support when the lines open they may be able to assist securing the account etc https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
I am able to get to the purchase time/subscription now on Swtor.com if I am using incognito mode; why is it that I have to be using that function on chrome to be able to do so?
The web browser is caching the maint page , incognito mode bypasses the browser cache and cookies
