Forum Discussion
swtor username ?
as to the steam purchase follow the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Swtor username Elfvar.
I cheked on the Ea account and the transactions were completed but i didn't get the subscription.
- proxos6664 years agoHero+
Support are refunding the 2 x 60 days once they are settled
Email (from the email on the swtor account) the steam proof of purchase per the steam sticky so they can add gametime purchased from steam
- 4 years ago
Thank you very much. Have a wonderful day
- 4 years ago
Hello , i cant get to the subscription because of this error:
my account name is: silvemoon
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support.
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has a generated persona (not Xerohun that your posting on presently) that EA account uses a freemail email address.
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
If you dont recall or have access to that email , you are best to call swtor support when the lines open so they can help update the email on that EA account