Forum Discussion
you will need to raise a ticket at https://help.ea.com/uk/contact-us/
it appears you had an EA account merger in the past , and the linked EA account (has the persona wissdom87) is deactivated , you need to get that EA account activated again to restore purchasing for that swtor account.
when you raise the ticket best to raise as origin as the program (not swtor) as this is an EA account issue not a swtor account issue
although if that swtor account has an inaccessible email address , you can call swtor support to change the email used however that swtor account still cannot purchase a sub until the EA account wissdom87 is reactivated.
Hey mate,
I don't know how you do the things you do but thanks so much for the reply and advice.
Currently following your helpful link and direction and am in the middle of resolving this now.
Cheers, all the best.