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it will be tuesday for a response here though as it is a long weekend for swtor support
if you call swtor support when the lines are open they are available monday
So they will contact me on tuesday?
Having the Same issue. SWTOR support said EA account is restricted but im not even sure which account its linked to because both Emails i have used for my SWTOR account show nothing for EA linked games.
SWTOR User Name: Rellos
Support said your payment provider was declining the transactions , then you tried to often and got locked out in the system
they suggested talking to your payment provider first and then you may need to call them
Just to confirm the linked EA / Origin account that has the persona fset5er is compromised (it is not the EA account your posting on presently)
i have been told you have been asked to contact EA support
suggest using https://help.ea.com/uk/contact-us/ then select origin and then PC then manage account and then suspended or banned account
- @proxos666 thx, I am trying to work it out but now I am having an issue where every time i try to use the method you told me after I click Manage account, it redirects me to a help search page before I can hit the Banned or Suspended account button.
this this link work ? https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account
edit - site may have an issue
- @proxos666 nope, starts to load, then redirects me to the same page. https://help.ea.com/uk/help-by-topic-family/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account&topic-family=account-issues
think it is a site issue , i get to select it all fine and then click select contact option and it just spins its wheels
have flagged to get checked
i am off to bed now (midnight here) , can only suggest try again later , i will check on it tomorrow but it has been flagged to check the site for issues
- @proxos666 sounds good, thx for all the help so far
can you confirm you are logged into help.ea.com ? i just realized it didnt auto log me in and it works after i logged in
- @proxos666 i was
- @proxos666 i can't call them and the contact us from EA keeps sending me to this thread, what else can i do?
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