Forum Discussion
Hi, pls hepl.
I am having the same issue as most people here as well. "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
SWTOR Username: TkaD
I reset the password on the email linked to the account and that did not work.
and I reset the password on EA account as you write another people. But it not give me nothing.... probrem is same......
You need to reset the password on the linked EA account that account has the persona makunos (not KroY_UA) that EA account uses a mail.ru email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared