Solved
cant subscribe
...
solved
Forum Discussion
swtor username ?
Ippotamus
My last transaction went through, I think.
First it failed.
Then I clicked on the password reset link.
But before it even sent the reset mail, the failed was switched to open and now I am subscribed.
So strange, and nerve racking.
Support said your account looks fine and you are now subscribed , they can also see the failed transaction you mentioned.
other then that all looks as it should
Thank you very much for checking on that.
It is a great relief.
👍
Hi can you check mine its Iowndead They didnt get the payment while the money on my bank is gone
Support said you show as subscribed for 60 days that you bought
if your online when you purchase you do need to log out and back in to reflect the subscriber status
@proxos666 Could you check my account as well?
Name is Parah
Tried different payment methods and browsers ☹️
I'm Also having problems. Username: CodyDrake.
Try to subscribe and it just says"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance."- @proxos666 Thanks for the quick turnaround! Will check that!
Support see no issue with the account
Does it persist with incognito mode in chrome or deleting the web browser cache and cookies ?
Steam purchase is an option too , just be sure the accounts are linked prior to purchase
Thanks for the Quick reply,
I've cleared all browser data and attempted in incognito mode and the error still persists. I can try purchasing through steam but I also can't redeem codes on the site.
have flagged, i would say they will send your account to studio for fixing now, and that may take some time
steam purchase will work i have been told (provided the accounts are linked first)
edit - support have asked if you can call them when the lines open
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