cant subscribe

Also having the can't subscribe high traffic problem, but I have reset my password and changed the email on both swtor and ea accounts still not working.

@redditjedi 

swtor displayname ?

Redditjedi

@redditjedi 

will have feedback in around 5 - 6 hrs when support come online

they found the first email and ask for more screenshot that i sent over and have had nothing back from them since 

@masterchaos222 

The linked EA account is banned , it has the persona masterriddler22 and uses a yahoo email 

you are best to raise a ticket at help.ea.com , try using https://help.ea.com/au/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account

once that is sorted , swtor purchasing on that account will be fixed

otherwise call swtor support when the lines open they may be able to assist securing the account etc https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@redditjedi 

You need to reset the password on the linked EA account that account has the persona jedi42087 (not REDDITJEDI) that EA account uses a Yahoo email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@osserc_Jc 

Support cant seem to find any emails where they sent from the email address on the swtor account ? also ensure the attachments are under 4mb as it will get blocked at their mail gateway

@osserc_Jc 

Support said they see the email , they also mentioned if you prefer you can call when the lines open to speed things up

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message