cant subscribe

@Jflagg12379 

will be about 10 hrs before i have a response here, will post back then

ok 

User Name Nasurden. I've tried changing password, browser, and tried my phone. I cannot subscribe or buy shop items. I get maintaince error

@proxos666 No, I selected SWTOR. I'll try with Origin. thanks.

@proxos666 I opened the case. Let's wait. Thank again!

@Jflagg12379 

you can't use referral because f2p account so would need to have created the account using the referral link, and cannot subscribe because EA account is disabled.

To fix the EA account, you need to reset the password on the linked EA account that account has the persona jflaggg (not jflaggg12379) that EA account uses the same gmail email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@Nasirden 

To fix the EA account, you need to reset the password on the linked EA account that account has the persona nasurden (not Nasirden) that EA account uses a yahoo email.

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Thx i will 

I also cannot subscribe. I've tried: 

-changing browsers

-incognito

-resetting passwords (both SWTOR and EA)

-clearing cookies/caches

My SWTOR username is DrakeMalachite. 

I'd like to pay, please help! 🙂

@DrakeMalachite 

You need to reset the password on the linked EA account that account has the persona malachitedrake (not DrakeMalachite) that EA account uses a gmail email but it is different to the one on the swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared