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Anonymous's avatar
Anonymous
9 years ago
Solved

Can't Verify Email Address, can't log in to play character over level 20.

Just reached level 20. Have to verify my email address. I type in the email at character selection page. Email arrives to the inbox. Click on the link in the message. "A error has occurred." I ...
  • Anonymous's avatar
    Anonymous
    9 years ago

    I randomly got it to work somehow... Not sure exactly what I did. I think what made the difference was logging off / closing the swtor launcher, then attempting to validate the email through the swtor website. Whereas before I had swtor running in the background at the character selection. During this whole process I also verified my EA account here (not sure if the accounts are linked somehow). So to all those having trouble, try closing everything down in the background then attempt verification through the site... 

    If not, call support numbers... hopefully this issue gets fixed... 

oxxy_moronic's avatar
oxxy_moronic
9 years ago

Friend of mine is having the same problem, we've been trying different emails and even making seperate test accounts for hours. Another friend did it tonight as well, but had no problems.

EA_Kat's avatar
EA_Kat
Icon for EA Staff rankEA Staff
9 years ago

it should normally work when you enter a mail address that is not connected with another account.

Sadly, I am unable to help from here, but please contact our phone support as I am sure they can sort this all out for you @oxxy_moronic; @anthonyxhughes and @DarthDanky420.

You can find the numbers over here. 

~Kat

  • Anonymous's avatar
    Anonymous
    9 years ago

    I randomly got it to work somehow... Not sure exactly what I did. I think what made the difference was logging off / closing the swtor launcher, then attempting to validate the email through the swtor website. Whereas before I had swtor running in the background at the character selection. During this whole process I also verified my EA account here (not sure if the accounts are linked somehow). So to all those having trouble, try closing everything down in the background then attempt verification through the site... 

    If not, call support numbers... hopefully this issue gets fixed... 

  • FahDaksi's avatar
    FahDaksi
    8 years ago

    The number for India is not listed in that list !! 

    Please suggest 🙂 

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