Cartel coins not appearing after being bought?
I have bought cartel coins on the SWTOR store and in game on the store it says I only have 20 but I have bought 450, I have looked online and can't find any solutions, please help!
Thank you
Forum Discussion
2 Replies
@DomSimmons Have you checked the inline ledger in your account? If the ledger doesn't reflect anything check your bank to make sure the charge went through. If it did and you have your receipt you will need to call customer service as account related issues can only be resolved via phone.
You may contact them using the below information:For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
Simply set the country to U.S.A and you can call them for free
More information using Skype or for calling from a differnet country then listed above can be found here:
https://help.ea.com/en/article/swtor-support/Depending on the payment method it can take several hours until the cartel coins are granted.
If you do not receive the cartel coins after 24 hours, contact customer service. You can call them using the following information:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
Simply set the country to U.S.A and you can call them for free
More information using Skype or for calling from a differnet country then listed above can be found here:
https://help.ea.com/en/article/swtor-support/
