Forum Discussion

Anonymous

8 years ago

SolvedApproved

Crackling Sound and Stuttering Video

Hello. I have been playing SWTOR for several years now and up until recently it has all worked fine, but in the last few days (ever since I became a subscriber) I have been suffering from an extremel...

EA_Kipling
8 years ago
@Walnut399

Can you check whether the same thing happens on the lowest GFX settings?

In the game's Graphics Preferences, ensure you have the following options enabled:
- Graphics Quality Preset = Very Low
- Resolution: 1280 x 720
- Window Mode = Windowed
- Visible Character Limit = Low
- Grass Quality = 0
- Shadow Quality = Off

Anonymous

8 years ago

Approved

There does not seem to be a significant change in CPU temp when the issue occurs, though there is a faint correlation with decreasing temperature. It normally occurs with a jump from a temperature of 80 to a temperature of approx. 70.

Ahrngrim

8 years ago

@Walnut399

That was what @proxos666 did ask for and the link should have gone to an explanation, the link is now corrected

EA_Kipling
EA QV Team
8 years ago
@Walnut399

Can you check whether the same thing happens on the lowest GFX settings?

In the game's Graphics Preferences, ensure you have the following options enabled:
- Graphics Quality Preset = Very Low
- Resolution: 1280 x 720
- Window Mode = Windowed
- Visible Character Limit = Low
- Grass Quality = 0
- Shadow Quality = Off
- proxos666
  Hero+
  8 years ago
  @Walnut399
  
  Sorry must of gotthe link wrong, thanks @Ahrngrim for fixing it
  
  What i can see from the dxdiag is that the video card is below the minimum game requirements, your video card is Intel 3000
  
  Minimum is
  
  Intel 4100 Integrated Graphics or better
  
  Now your video driver is dated Driver Date/Size: 6/1/2015 , you may need to completely uninstall that driver to use this utility to update the driver
  
  Now the dxdiag is also showing corruption in the catalog
  
  +++ WER4 +++:
  Fault bucket , type 0
  Event Name: WindowsWcpStoreCorruption
  
  Open a command prompt as administrator and type sfc /scannow and see if this can correct errors.
- Anonymous
  8 years ago
  Approved
  Thank you, this has greatly reduced the problem, I don't know why I didn't think of it in the first place. @proxos666, unfortunately the command prompt fix you told me to do did not work, but as I just said, the problem has been fixed anyway, I assume it was simply caused by the graphics being too much for my hardware as I recently set the graphics to a higher setting. Thank you both.