Solved
Deluxe code error
As i've tried to redeem my code, the page gave me a error message and now it says that the code was already used, but i still on preferred state and i didn't receive any of the items, what can i do?
Forum Discussion
@proxos666 i did what you asked and now i'm using my old email in my swtor account, is there anything else that i have to do?
checking with support if the account is ok
what email you use on your swtor account doesnt matter , the linkage is made on the account creation, you can use different emails and passwords on the swtor and linked ea account
is why the linked ea account was using the old email address still
ok the swtor account is active again now so purchasing will work as intended now
The code you purchased, can you forward the email from EA that gave you the code ? to support@swtor.com, support need to see what the code actually is to provide the content purchased.
Let me know when its sent- @proxos666 Done, i hope i did it right.
ok gametime has been added
just for future, when emailing support it helps to include context and an account name when sending emails in, they get a lot of emails and different agents wouldn't know what the email is about
You will need to log out fully and back in for it to reflect ingame
you may get an email still asking you to call, if that happens just let them know it has been sorted- @proxos666 Got it!!, thank you for you help, just one more question, the 1050 cartel coins are still part of the pack? I din't received them.
- @proxos666 For how long should i wait?Still hasn't received them.
