Devalued as a customer
I had a few questions where I called customer support. I ended up speaking to a supervisor (I will not post name here), this individual made me feel like I was worthless and like he didn't care about...
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EA_David
Community Admin
Community AdminHi, contacting Eric was probably the best way forward.
We don't directly intervene with this sort of thing through AHQ, but we can gather info and feed it back. If you have a case number or if this is the same account name used for SWTOR that can help to find the case in question.
they did not give me a case number but the account display name is different then here. I gave eric all the information that I had just waiting on him to respond ty
- Approved
I know they are busy but really 24 hours without even a hey we will get with you shortly?
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