Solved
Didn't get my Cartel Coins
Hello I purchased Cartel Coins via credit card, I received purchase confirm mail but didn't get my Cartel Coins. What should I do?
Yes, they have arrived
Forum Discussion
support have your email , they should get to it today or tomorrow
I just purchased 2100 Cartel Coins on Steam, and I do not have them. I have the email saying I paid for them if needed.
Display Name is ChaosRaiser
Just bought 2400 Cartel Coins, got the confirmation email but not the coins.
Display name is mmlgigaplexBe sure to email per the steam sticky for the coin purchase https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
was this on swtor.com ?
- @proxos666 yes it was
Support are aware of an issue at moment , historically the coins should turn up when its resolved, if that changes will let you know
- @proxos666 hi im experiencing the same problem after purchasing coins from swtor.com, am i safe to assume my coins will also turn up once the issue is resolved
Yes , just need to wait, keep an eye on https://www.swtor.com/community/showthread.php?t=996893
- @proxos666 thank you (:
I wanted to buy 5500 cartel coins, paid for them but got the error code: NU1010
Money got withdrawn from my bank, but I didn't get the cartel coins.
SWTOR name: kolonelpeer
Support can also see the purchase is unconfirmed for the moment by the bank, once confirmed, you will receive the cc (can take up to 72h, depends on the bank)
Thanks for the quick reply! I shall be patient then 🙂
If it still is an issue after the 72 hrs, post back and i can check again for you , or call support when the lines are openhope that helps
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