Game freezing at launch screen

@billydiesalot 

i am not sure can help your system but shall see

the video driver at https://www.intel.com/content/www/us/en/download/18799/intel-graphics-driver-for-windows-15-45.html  is the final driver for your video card being a intel hd 505 video card

Install this driver first , yours is dated 2017 this one is 2021 

@billydiesalot 

try the following changes in red too

[Renderer]
AntiAliasingLevel = 0
Buckets = 1
CodeVersionChanged = true
doShadows = false
DYDDrawDistancePreset = 0
EnableSSAO = false
GraphicsDeviceId = 23172
GraphicsQuality = 1
Height = 1080
InfoGraphicsVendor = INTEL_GPU
InfoGraphicsVideoMemoryMB = 1024
LastCodeVersionRun = 4
NativeHeight = 1080
NativeWidth = 1920
NewBucket = 1
PlantDensity = 50
ShadowMapResolution = 1024
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 1
Width = 1920
FullScreen = false
D3DFullScreen = false
RefreshRate = 60

Nope.  Still can't get in.  I realize mine is an older system, but it had been working perfectly fine up until the bug hit.  Never had a problem running SWTOR up to now.  A little bummed.

@billydiesalot 

There was no bug , there were changes that caused did cause issues on low end systems, to my knowledge those changes have been rolled back not fixed per sey

I gather you have removed and re-added exceptions for the antivirus and firewall for the game, sometimes on patches this can cause what is occurring for you too

another thing apart from trying a clean install ( has a new game install been tried ) 

go to the game folders , right mouse click on the game shortcut and select open file location , then click into another folder called swtor , delete the file called diskcachearena , then start the launcher and try again 

Yeah.  Tried all of it.  Uninstall and reinstall included.  Still nothing.  Guess I'm just confused as to why it just all of a sudden doesn't seem to work - like I said, my computer ran it perfectly fine up until whatever happened that got so many people locked out...

@billydiesalot 

can understand that , will pass your information over to the studio and see if they have any further feedback

Thanks, I appreciate your efforts in trying to help me

@billydiesalot 

Studio is looking into this

Still unable to get in.  Didn't see anything listed for tomorrow's update that continues to address this for those of us who are still out.  Hopefully they're still working to fix it?

@billydiesalot 

Can you try again after this patch and advise ?