Forum Discussion

5 years ago

Got problem with subscription + my money gone!

Got a problem with a subscription, chose plan, chose card (typed all info about card) clicked ok. Then got this error "An error has occurred while trying to process your request. Please, try again la...

Hero+

5 years ago

Have flagged this with CS when they come online

Hero+

5 years ago

CS said all those purchases failed so you will need to use a different payment method or discuss the issue with your bank

kylerish
5 years ago
@proxos666 so i have to discuss with my bank to get my money back or what?
- proxos666
  Hero+
  5 years ago
  @kylerish
  
  failed purchases should auto refund is my understanding, CS said the payments where rejected by your bank
  - kylerish
    5 years ago
    @proxos666 Thank you, i sent my report to my bank, waiting for reply.

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