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kylerish's avatar
kylerish
5 years ago

Got problem with subscription + my money gone!

Got a problem with a subscription, chose plan, chose card (typed all info about card) clicked ok. Then got this error "An error has occurred while trying to process your request. Please, try again la...
kylerish's avatar
kylerish
5 years ago
@proxos666 so i have to discuss with my bank to get my money back or what?
proxos666's avatar
proxos666
Hero+
5 years ago

@kylerish 

failed purchases should auto refund is my understanding, CS said the payments where rejected by your bank

  • kylerish's avatar
    kylerish
    5 years ago
    @proxos666 Thank you, i sent my report to my bank, waiting for reply.

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