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FerusOlin1226's avatar
FerusOlin1226
Seasoned Newcomer
1 month ago
Solved

Hoth/Belsavis crashing

Recently, whenever I send my characters to the planets Hoth or Belsavis, I find my game crashing. When it does, my computer displays an error message saying, "The game has detected a internal error in your display driver and will exit. We recommend updating your display driver to your to the latest certified Windows Hardware Quality Labs (WHQL) for your device."

However, I have check several times and I strongly believe I have the latest update and I have tried the lowest graphic settings in SWTOR to get the game to load, but nothing works. I have sent in my dxdiag info to EA and will add it here as well, but if anyone has any other solutions (aside from getting a new computer) I'd love to hear it.

  • Just to add your power settings show as on balanced, you will get better performance by switching to say high performance power plan when playing swtor 

    your C drive is down 6Gb of free hard drive space too so that may cause issues soon if it gets smaller

    edit: it may be the reason for download error in the dxdiag as insufficient space 

    Event Name: StoreAgentDownloadFailure1

3 Replies

  • Try the video driver at this link   it is version 32.0.101.7082 dated 8th December 2025 yours is 31.00.0101.5333 dated 20th Feb 2024

  • Just to add your power settings show as on balanced, you will get better performance by switching to say high performance power plan when playing swtor 

    your C drive is down 6Gb of free hard drive space too so that may cause issues soon if it gets smaller

    edit: it may be the reason for download error in the dxdiag as insufficient space 

    Event Name: StoreAgentDownloadFailure1

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