I've had a ticket open for 2 weeks now. It is a time sensitive issue as it involves 2 accounts. Mine ans my wifes. We are both subscribers. We called the help number and they just say how to open a ticket in game.
Can someone please look into this.
I will make some assumption here on reading this thread, that you have contacted swtor support in regards to you swtor account, swtor then detailed that your EA/Origin account was banned and you needed to discuss this with EA support as swtor support can not do anything in regards to the status of the EA account.
If as it would appear to be the case here, the EA account is linked to a swtor account then if that EA account is banned , this also affects the swtor account and swtor support are unable to do anything about this.
Just to be sure, you have tried the process detailed in this link
