Forum Discussion

Not applicable

8 years ago

How long for Cartel Coins payed with "Boleto Bancario" takes?

Hello there, I dont know if this is the place to post but I cannot find anywhere. So this is not the first time I payed Cartel Coins or the subscriber using the method "boleto bancario", but diferen...

EA_Kipling

EA QV Team

8 years ago

@2ez_fury

If you check your transaction history in your SWTOR account management page (My SWTOR -> My Account -> Subscription -> Show your payment history) and you see either OPEN or UNCONFIRMED transactions, there's not much we can do in those cases, other than to wait for them to become closed.

If they're closed and you still haven't received your Cartel Coins, give us a call and we'll investigate (and probably manually deliver the coins).

Sadly with Boleto these issues are very common.