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Anonymous's avatar
Anonymous
8 years ago
Approved

How to cancel account

I am attempting to end my star wars the old republic account, but cannot figure out how. Under my subscriptions tab it says i have nine days of subscriber play remaining, but nowhere does it tell me how to cancel the account. Do not want to get charged again, would love to know how to verify i will not be charged. 

5 Replies

  • @AirsoftDaniel

    If you have a subscription in place you will see the cancel link as circled in red, this will only be there if a recurring sub is selected just as there is on the image below and in this case is the 6 month sub has a green tick and says subscribed.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Thanks, so i am going to assume I am not on a recurring subscription, since I can only see the "add game time" section.
  • If you buy sub time through game cards or codes, I don't believe you can cancel it as it is not refundable.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    None of the options refund (maybe if you call the phone number). When you cancel, you still have the remainder of the subscription time you paid for, and it doesn't renew.

  • EgoMania's avatar
    EgoMania
    Seasoned Ace
    8 years ago

    @AirsoftDaniel wrote:
    Thanks, so i am going to assume I am not on a recurring subscription, since I can only see the "add game time" section.

    It also says when you will be billed next. That should be gone when you're unsubbed. You can also remove your credit card details on top of that so they have no credit card to bill. You can do that under change billing method as you can see on the screen shot. It will talk about removing an account there but it's just removing the credit card, not the game account. That's what I did also, but mostly because I'm not planning to return to this game. Finally gave up hope on things ever getting better but that's another story altogether.

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