ok basically my swtor launcher only opens up once even after opening the correct ports then after closing it doesnt open if i try again. im wondering how can i keep the ports open all the time so the game always opens no matter what. thank you for your time.
game works fine on my other computer its just this 1 happened 2 months ago. basically the game would load the launchpad just fine then all of a sudden it stopped working. only twice I got it to work but it would never stick passed 1 try. I tried resetting router to factory defaults still no go. this game is the only one having the issue of launching.
if the game works ok on another computer it is very unlikely to be a port forward issue or related to the router
What antivirus and firewall is used on that computer ? can you provide a msinfo per this link (check to make sure no email addresses are in it before posting it)
McAfee Firewall and Antivirus and windows defender is going along with it. the one that comes preinstalled with windows 10.
also like I said before I managed to get in the game by allowing it through windows defender even when mcafee was on but that only worked once I was able to load the launchpad 1 time but after closing it and trying again it wouldn't run. the 2nd time it worked only once was when spectrum forwarded my ports ran game once closed it didn't work again.
If it was me I would uninstall Mcafee as a test and reboot the computer and see if any change, can always re-install Mcafee later
The last time I saw this behavior as previously linked was with bitdefender (an antivirus program) so Mcafee is the first thing to target as the cause.
best way to eliminate it is to uninstall it as disable doesn't always mean disabled unfortunately
The only thing i see in the msinfo which is unrelated to this issue is you are getting crash reports with devicecensus.exe , a windows update came out a few days ago KB4343909 which from what i gather fixes that issue.
regarding the device census its because I cant successfully install the latest Microsoft windows update. anyway even using the repair utility for the windows updates it still wont install that update properly so tahts why. anyway I unistalled McAfee and made sure swtor launcher / etc, Is allowed through firewall of windows defender. still it attempts to load but doesn't successfully show launcher it just shows it in taskmanager then I end that still no go I tried the launcher fixes still no go its a weird issue that I only experienced with this game in 18 years of PC gaming!
Open a command prompt as administrator and type
sfc /scannow
press enter and see if that sorts out able to do the windows update
ran the scan said some things were corrupt and was unable to fix anyway I was able to download al windows updates except that one, no big deal. but more to the point do u have any other ideas that can help that are related to SWTOR launchpad not showing up after double clicking the icon? it seems to be a problem with the game, my other games work fine. that one just bombs out with no errors, its really weird, even happens if u reinstall the game im not the first person with this issue I googled it but nobody seems to have found the problem!
EA QV TeamSo if I read the posts correctly, you can boot into Safe Mode with Networking and log into the launcher fine?
If so, can you try a Clean Boot which should be the next step up from that: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
If it works in Safe Mode with Networking but doesn't under a Clean Boot, it's something between those two modes that's affecting the launcher.
yes it works in safe mode with networking but in normal windows even under a clean boot the launcher does not launch!
Have you considered uninstalling the cheat engine you have installed ? the launcher will have anti cheat detection, havent checked if this is the issue yet.
In regards to sfc unable to fix the corruption, open the command prompt as administrator again and try the below command
dism /online /cleanup-image /restorehealth
